We do offer such a service; however, it needs to be agreed upon 48 hours before vehicle pick up, and it is charged per our additional services price list.
We accept all credit card: Visa, MasterCard, American Express, Diners.
Note: we do not accept prepaid or electron cards, travel cards, nor Visa Electron or Maestro
You pay for the rental services upon your vehicle drop off, while at the vehicle pick up the credit card is only authorized.
No, sadly this is not possible.
Other: damaged windscreen wipers or locks, loss or theft of outside parts of the vehicle without a police record, damage costs incurred by usage of roof carriers or luggage on carriers, damage caused by improper handling of luggage and or putting cargo or luggage on the roof, hood etc., as well as expenses caused by ignoring sound and visual warnings of the vehicle.
You are not obliged to take our collision damage waiver or insurance packages, however in case of an event which results in damage to the vehicle, you will be charged for the amount in accordance to the damages defined in the “Damage Matrix” document.
If you however do have insurance from another company, via your credit card or agency from which you reserved the vehicle, insurance excess is applied according to the vehicle category, since it is still not direct insurance. At vehicle drop off we will submit to you copies of the documentation of the event that occurred (Alco test, euro report, and the police statement if we have it at that moment).
With additional insurance; you can decrease your personal responsibility in case of vehicle damages. It can be either reduced or completely removed. Insurance excess depends on the vehicle category, chosen package and the amount of days the vehicle is rented for. You can check the price of additional packages during the reservation process.
SCDW (Super Collision Damage Waiver) is additional insurance which buys out the excess (participation in damage) done on the vehicle's body.
WUG (Wheels Undercarriage and Glass protection) is additional insurance which buys out the excess for damages done to the wheels, underside, and glass.
Your deposit is returned after rental expenses are charged from it, and the difference should be automatically released. The time for the return of the deposit to your account can last from 15 to 40 days and it depends on your credit card and bank.
Yes, at pick up it should be full, and it should be dropped off full as well. If the vehicle is not returned full, the difference shall be charged to the client per the current price listing, along with a special fuel recharge fee.
If the vehicle picked up does not have a full tank, only the difference from the picked-up fuel level, and dropped off fuel level will be charged, without the added recharge fuel fee. At vehicle pick up, be certain to check the fuel level.
Yes, it can, and in such a case you do not need to return the vehicle with a full tank. The price of this service depends on the current market price of fuel, and the amount of fuel in the car.
Of course, the additional driver can be any person of legal age with a valid driver’s licence. You do however pay an additional drivers fee per our current price list.
As our customer, you have to use car inside Turkey only.
All our customers have freedom of movement with their rental. However, a special fee is charged in such a case.
Our regular offer does not have a limit on the mileage done. In case of special offers the limit on the mileage is always clearly stated.