Support Center

Vehicle pickup

Can I pick up my reservation in locations other than your offices?

Which credit cards do you accept?

When do I pay for the rental services?

What is authorization – deposit?

Can I leave a cash deposit?

What additional costs can occur during the rental period that are not covered by Pandora or additional insurance?

If I have insurance with a different company, do I also need to take your insurance?

What is additional insurance?

How long after vehicle drop off does it take for my deposit to be unblocked (fund reservation)?

Do I pick up the vehicle with a full tank?

Can fuel be paid in advance?

Can I have an additional driver on my rental contract?

Can I use the rented vehicle outside of Turkey?

Can the rented vehicle be transported via ferry?

Is there a limit on the mileage done during the rent period?

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