Support Center

Reservations

The reservation process is completed but my voucher was not issued!

What are the types of insurance available?

Can the reservation be changed before the vehicle pick up?

If I am late to pick up the vehicle at the specified time, how long will it be available to me?

Can I cancel my reservation without a cancelation fee?

Do I have to have a user account to make a reservation?

What do I do if I lose the credit card that was used to make my reservation?

What documents do I need to have to pick up the selected vehicle?

If I cannot pick up my reserved vehicle personally, can someone else do it for me?

If the vehicle cannot be picked up by others, can the reservation be switched to another person?

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